Howdens Reviews
As the creators of more than six million kitchens, we have many happy customers who have made their ideas a reality with us and have shared a Howdens' review via Trustpilot to tell others how they rate our products and services. From extensive choice, expert design, and local stock, read our customer reviews to discover what it's like to buy from Howdens, whether you are in the trade or a homeowner looking to update your property with our products.
Kitchen specialists since 1995
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Good
Good stuff I’m very happy
Builders Raja Builders
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Biggest problem was help getting the…
Biggest problem was help getting the existing built in units ready for installation of new worktop
CPSQ LIMITED
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Very helpful and friendly
Very helpful and friendly
TIMOTHY HIRD & SON BUILDERS &
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Josh as been a great help sorting…
Josh as been a great help sorting things out. The kitchen units are great and well made. Lovely worktop and the customer loves it. Delivered as requested and all changes to order dealt with effectively.
Chris Howard
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Sian in the Morecambe Store has been an…
Sian in the Morecambe Store has been an absolute star whilst we have been sorting out our Kitchen Plans, nothing was to much trouble, the patients of a saint and really knows her stuff! Outstanding and a credit to your company! 5***** 😁
Victoria Hunter
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Great company with great staff
Great company with great staff
Marco
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A first class service as always
A first class service as always
JOHN DOWNEY PLUMBING AND HEATI
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Twice they have delivered kitchen…
Twice they have delivered kitchen cupboards all chipped and broken
Janice Seddon
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Poor Customer Service
I went in to Howden's to buy a utility room cabinet and work top on 2/04/26, just before the Easter weekend. Luke assisted me but was very uncommunicative and hesitant. Eventually I agreed to have the unit delivered from the Bognor branch and came away with the work top on the day. Luke failed to inform me that the work top finishing end tape was not included with the work top, so today, 7/04/26, I had to return for this. I had to ask Luke if it was self-adhesive. It wasn't, so again I had to ask for adhesive. I was offered 2 choices, so I asked for the cost difference. It was suggested I take the roll of adhesive tape. I asked again for the cost difference and after a hesitation and mumbling I was given the information to make my choice. It was like 'pulling teeth'. I suggested to Luke that in the future he ensures customers are aware that the finishing tape is not included with work tops and has to be purchased separately. I also suggested that he check whether the customer required adhesive. I received a mumbled response. I did also suggest that an apology for these oversights would have been appreciated. A feeble 'sorry' was all that was given. On a positive the delivery of the cabinet was seamless and driver (Dan?) kept me informed of status and anticipated delivery time. The products are decent value for money, but the customer service I received was poor.
Ski
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Excellent knowledge and service
Excellent knowledge and service. Very interested in what and how the product will be used.
Robert
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Friendly staff
Friendly, helpful and knowledgeable staff.
Effie
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As always very helpful
As always very helpful
Customerkiwidiy handy man
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⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️ Outstanding service from Howdens every time. As a contractor, I depend on reliable suppliers, and Howdens consistently delivers with quality materials and excellent support. A special thank you to Rebeca — always professional, approachable and incredibly helpful. She goes above and beyond to make sure everything runs smoothly. Highly recommended to anyone in the trade.
Rio Logistics Ltd
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GREAT SERVICE
GREAT SERVICE
LEE MILES
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Great service
Great service
Mr Simon Eyre
