Latest Trustpilot reviews for Worcester
-
8 days ago
Horrendous company
Horrendous company, terrible product, my carpenter at to reinforce all the kitchen cabinets, also provided the wrong product on 2 counts, also dont leave them to design they have no idea about the difference between a kitchen sink and a utility sink, will never use again
James Arnold
-
a month ago
Very pleased
Very pleased with choosing Howdens for our kitchen. The design process was quick, easy and skilfully done by Ryan at Worcester - providing a design that was practical and met our wishes. It was great to see the displays and play around with the various counter/door options available to us in the store. When refining the design and getting the final quote we never once felt rushed or pressured. Our every interaction with Howdens has been helpful and professional - thank you!
Hannah Reid
-
2 months ago
Our Farm house kitchen
Howdens were simply fantastic from start to finish. Our new kitchen was quite complex in an old farmhouse (wonky walls and uneven floors), but nothing was too much trouble for the team at Howdens (with a special thanks to Tom Wilkes our kitchen designer). Howdens were very efficient with all aspects from initial consultations, design and supply. We fitted the kitchen ourselves, but Tom was always on hand with answers when ever we needed a little guidance. We cant speak highly enough of Howdens and have already recommended them to a friend currently renovating a house. Thank you Tom and the Howdens team for our fabulous new kitchen.
alice groves
-
2 months ago
Your kindness is overwhelming Worcester…
I can not thank Howdens in Worcester enough. My partner and I started our kitchen refit in 2021, or even 2020 😳. My partner Martin was a skilled tradesman but his cancer and work commitments for both of us over time with 4 kids between us meant that the essentials got done but nothing more. He died on the 1st September 2023 and the kitchen became the last thing I could deal with. Finally I found a wonderful carpenter, Barry, but a door was missing. Discontinued, due to time taken, understandably. Jess (I hope that’s right) took it upon herself to hunt down this door for us, and then would not accept payment which once back in the car had me in tears. The kindness and effort put in by all is truly truly appreciated. I can’t thank you all enough. Martin was only 55 and died from a catastrophic heart attack when we thought he was getting better. It was and is still shocking and hard to accept but gestures like this, are happy tears. Thank you so much guys 🙏🏻🥰
Suzie
-
2 months ago
Customer Service at the HJ Worcester Store I…
With regard to HJ Worcester Store I would particularly like to thank Ryan for his extremely professional advice & support. I cannot fault the service that he provided. I would also like to thank Jess & Rhiannon on reception, who on several occasions received & addressed my queries with reassurance & due diligence. Lastly I would like to mention Dean who fitted the quartz tops. He is highly skilled craftsman & his attention to detail can only be described as exceptional.
Netty
-
2 months ago
Professionalism at its best
We initially bumped into Julie from Howdens whilst we were looking at bathroom a few door down from Howdens Worcester and from that we arranged to pop in and discuss the possibility of a new kitchen. From the off we were treated well and was patently walked through options and possibilities, given we didn’t have a clue about price of product options. Zac and Later Tom set about a design for us to consider and adjust. I have to say this was an invaluable experience together with a final home visit to sense check measurements. The before and after transformation of our kitchen is breathtaking on a lot of levels, the quality of the product itself, first class. We opted for no door handles, a great decision. New cooker, hob, fridge and fan planned into the purchase. 2024 has been a year where we future proofed our home, full rewire, new gas boiler, fire, complete redecoration, new doubled glazing, new light fittings and new flooring throughout…… the list goes on. The whole Howdens team have been totally supportive of our journey to transform our kitchen and we are over the moon with it and wouldn’t hesitate to recommend them. A big well done to Calum McKay our fitter for an outstanding job. Looking forward to a holiday in 2025
John Chapman
-
2 months ago
I called in for some wipes and glue.
I called in for some wipes and glue.
Keith
-
3 months ago
Great service brilliant company
Great service brilliant company
Sherwood
-
3 months ago
fast next day delivery
fast next day delivery
FIRST CUT SOLUTIONS
-
3 months ago
Great service
Ryan was friendly, knowledgeable, reliable and made the experience of buying my kitchen positive. I would recommend his and Howdens services.
Tracy Merry
-
3 months ago
Good looking kitchen great price purchased my kitchen through Ryan at…
I purchased my kitchen through Ryan at Howdens Worcester he was very quick with the planning and very helpful though the process with a good looking kitchen and great price I would highly recommend to anyone thinking of a new kitchen Thanks Andrew
Andrew
-
3 months ago
Well thought out design…
Ryan put a lot of time into the design and layout of the kitchen. Top quality product and just a few days lead time, highly recommend
Matt Davies
-
3 months ago
Want to say a big shout out to Ryan at…Worcester branch
Want to say a big shout out to Ryan at the Worcester branch , Ryan came out to measure our kitchen and he was the one who dealt with all of the design, Nothing was too much trouble for Ryan , he also found me a replacement kitchen fitter very quickly I must say . Ryan I give you 5 stars + , Thank you for your fantastic customer service, and gentle friendly manners Claire plant
Consumer
-
4 months ago
Jim came out to advise on our kitchen…
Jim came out to advise on our kitchen doors. His choice of colour and recommendations as to the door model was perfect and showed in the end result. He supplied us with images of the completed kitchen which worked for us, particularly the skirting board as opposed to kicker boards which enhance the final design and uplifted the overall design. Excellent service, on time and as expected, even delivery went smoothly and complete with nothing missing. We can highly recommend Jim and the team at Howdens, thank you very much for your help Jim, glad we made that appointment with you!
Ian
-
4 months ago
All the staff are really appreciate and…
All the staff are really appreciate and do go the extra mile when stuck. I've always used Howdens and will continue.
Andy H