Howdens - West Worthing

a month ago

£180 doors should be delivered with…

£180 doors should be delivered with correct amount of packaging, I had to get door replacement twice as they would always turn up with a scratch, a bump a stain, you name it. Also returns can't be easily processed in any branches. It has to be the branch you bought from. Also, branch staff professionalism is quite variable. Branches: West worthing, Rustington. Also, online customer portal is clunky in terms of basket/project management, accounting processes/documents. There is always a 24 hours delay between branch transactions and portal update. Finally, door sizes are referenced on the website in empirial measurements and no metric measurements (Brexit backlash?).

Eric

2 months ago

All good staff excellent

All good staff excellent

Steve

3 months ago

Amazing staff all ways happy to help

Amazing staff all ways happy to help

VILLAGE HOME SOLUTIONS

5 months ago

Well deserved 5 stars on all counts

The staff at the Goring Branch are always very courteous and helpful and nothing is too much trouble. Goods received are always of the highest quality and delivery arrangements are always on time - No more to be said - 5 stars all round.

Mrs. jacqui hollingdale

8 months ago

The branch I used was very helpful

The branch I used was very helpful

Mike STANBRIDGE

8 months ago

Can’t trust the counter staff

Booked a handle out. As I put it in the car realised it was the wrong one. Immediately returned it and booked another. The guy assured me he would credit the first one, but what a surprise I’ve had an invoice for both. Have emailed twice in the last week and not had a reply. Won’t be going to the West Worthing branch ever again. Need to make a formal complaint as no doubt he hoped I wouldn’t notice and would have had the handle away!!

ADJ PROPERTIES

10 months ago

Great kitchens!

Great kitchens!

Anthony Cook

11 months ago

A very friendly and accommodating…

A very friendly and accommodating branch. The staff are great. I would thoroughly recommend HOWDENS , West Durrington.

Michael

a year ago

Great service from West Worthing Howdens

Popped in to have a look at some wardrobe doors and was served by Max. While pricing everything up I noticed an offer on flooring and decided to take some of flooring but needed more packs. Max and Jordan then helped me source the other packs I required from two other depots, which was great. West Worthing branch are extremely helpful, knowledgeable and efficient. Highly recommended. Thank you very much!

Matthew Tupper

a year ago

Great team 😁

Great team 😁 Very friendly and helpful.

Michael

a year ago

The people at howdens are very helpfull…

The people at howdens are very helpfull nothing is to much trouble

A B CONSTRUCTION

a year ago

Great Service

The online system was easy to use. Staff in store were helpful when I collected the order and was happy to show me some of the other products on sale.

Kevin Reed

a year ago

The branch staff at Worthing are great…

The branch staff at Worthing are great and always very helpful in organising and choosing the right product for our needs,singled out Laura as she is my point of contact . Thanks Laura your a star

david hammond

a year ago

Very good service from the manager…

Very good service from the manager (Jordan) who is a professional and always eager to help

F Sisan

a year ago

I have never been to that branch

I have never been to that branch

ANTHONY PLANT PLUMBING & HEATI