Howdens - Rustington

5 days ago

This was an unconventional design

This was an unconventional design; essentially to build bathroom units around an already purchased toilet and wash hand basin. Gary went out of his way to ensure that everything went to plan; even sourcing a backboard from another depot. The team could not be more professional, courteous and helpful. I would have no hesitation in recommending them.

Mr Keith Greenfield

8 days ago

The team at Howdens Rustington are…

The team at Howdens Rustington are brilliant, they always help any enquiry I have, I even received a thumb turn on my doorstep one morning, it was showing in stock but not found when I collected my doors and furnishings, next morning it was on my doorstep, I don't know who dropped it off, but that kind of personal service is well above and beyond in my book. I won't go anywhere else for kitchens, joinery supplies and anything that Howdens stock now. The team are 5 star brilliance!

LIMITLESS BUILDS

a month ago

As a repeat customer of Howdens in…

As a repeat customer of Howdens in recent years I thought I would be well looked after when buying a new kitchen following my own house move but then I went to the Rustington branch and how wrong was I. The Rustington branch is hopeless as I have already told them, poor service and seemly no customer service at all, phone calls not returned, emails not replied to ect, ect. If anyone is planning on driving to Howdens Rustington branch to have a look at their new kitchen my advice would be drive a bit further and go to Littlehampton or Worthing where our fitter (shocked by how bad Howdens are at this branch) tells me “things are not like that at the other branches”. I doubt Howdens are at all bothered after all I have paid for the kitchen and as you can see in other replies from Howdens saying comments will be “shared internally”. Brilliant. I doubt I will hear anything else from them. Best bet is to avoid.

John Buckley

3 months ago

Always helpful

Always helpful, brilliant staff.

Samuel Heard

6 months ago

Go all the way to bring your ideas to life

We have been blown away with how Ashley has dealt with our continual change of mind on colour and layout, which would have tested the patience of a saint. He continually reassured us that our many visits were no trouble whatsoever (even though he must have privately ground his teeth away) We're now really looking forward to delivery of a lovely kitchen, due in no small way to Ashleys endeavours. We know the product is spot on, having used them for many years, and know any issues that may (rarely) arise will be dealt with promptly and efficiently!

Jenny Parsons

8 months ago

Good understanding of product details…

Good understanding of product details from the Rustington Team. And a great price

Customer

11 months ago

Top quality external Hardwood door

Top quality external Hardwood door, this is solid sepelle hardwood, no veneer in sight, very good grain in the wood, a pleasure to swing this door

LIMITLESS BUILDS

a year ago

Gary and Dave at Rustington

I just want to say Gary , assistant manager and Dave Santer at the rustington West Sussex branch have been absolutely superb. There were problems with the doors which they have sorted. The kept me informed the whole time and made sure I was treated with respect and listened to. I can’t thank them enough for their time, effort and care. You can only judge somewhere by its aftercare and they were fabulous .

Consumer

a year ago

Helpful friendly and knowledgeable team…

Helpful friendly and knowledgeable team there.

Schofield

a year ago

you didnt have the products that i…

you didnt have the products that i ordered

LEE FARQUHAR

a year ago

Always happy to help.

Always happy to help.

Sally Hywel Jones

a year ago

Good service

Good service, and a friendly attention , to even a modest purchase.

Michael Marchant

a year ago

Knowledgeable and extremely helpful.

Knowledgeable and extremely helpful.

Schofield

a year ago

Caring staff is everything

The staff there know their products and consequently you trust their judgement In our case we are extremely happy with our purchases!

Jenny Parsons

a year ago

Excellent service as always and amazing…

Excellent service as always and amazing staff.

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