Howdens - Peterlee

12 days ago

Got what we wanted when we wanted it…

Got what we wanted when we wanted it great! Couldn't ask for more

Mr Alexander Christie

a month ago

The staff were very helpful and sorted…

The staff were very helpful and sorted my order out in no time

Chris jarratt

2 months ago

Unbelievably helpful staff

Unbelievably helpful staff On my last visit the sales staff helped me look through our range of Products before deciding on what I needed. 10 out of 10 from me guys.

Gary coulthard

4 months ago

Very good service and choice.

Very good service and choice.

Ian Robinson

8 months ago

First class the staff are more than helpful will be recommending and using Howdens again.

First class the staff are more than happy to help with you enquiring and the prices are very competitive and the quality of the kitchen's and flooring in excellent

IAN FOSTER

9 months ago

Crap kitchens and pensioner robbers

Crap kitchens, this is Peterlee howdens moto, rob pensioners of their money, alan smith is a liar and fobs you off ten months of promises and not a thing done, I don’t know how he sleeps at night, he is probably counting the money he has robbed off an 86 year old man, they give you all lies when you go and see about a kitchen, they said banks joinery was good and they weren’t, what they don’t tell you is you will get a kitchen you can’t use, big holes in your walls, hob doesn’t work, tap doesn’t work, drawers don’t work, can’t open cupboards, no shelf under hob, chips in units, extractor fan isn’t installed properly and quartz not installed great, we are still waiting for a refund for the quartz we didn’t receive and all the cut outs, howdens peterlee can’t be beaten on price, they can’t cause they give you crap.

Chronicpain Leppar

9 months ago

Always first class service wouldn't use…

Always first class service wouldn't use anyone else top class products at great prices

Mr Carl Pattinson

9 months ago

Great customer service

Great customer service. Friendly and helpful. Know the staff well and have been using this branch for years. Thanks again Colin

Colin

9 months ago

Super friendly helpful staff

Super friendly helpful staff Delivery drivers, approachable and reliable Great Communication and they go above and beyond!

Gary coulthard

10 months ago

Best staff and service

Best staff and service. Products also good

Mr BIPIN CHAUHAN

a year ago

7 month on still kitchen is not finished, shame on this company

I had a kitchen fitted by howdens on the 23rd of 0ctober and I am still waiting for it to be finished, the tap is broken I have had two, if I could get a new one then this will be my 3rd, the hob doesn’t work and I was put a ceramic hob in when I asked for an induction, I have only used it once and it is scratched to bits and after two and a half hours when it eventually boiled the potato I burned my hand as I didn’t know they stayed hot and I also can’t switch it on because of my arthritis in my hands even the manager who came out had trouble, there is no shelf under the hob so if I could use it, I risk burns or electrocution, the drawers don’t open and shut properly, the extractor fan hasn’t been installed properly, they have not put a hose to the outside and the steams pours out of the cupboards, there are holes in the walls, the skirting board fell off, there is a gaping hole above the sink what they haven’t blocked off with mdf, there are two small chips in the large unit, we have had to get rid of mice they let in leaving the doors open, they ate the dogs £20 bag of food that I had just opened, I told the howdens manager and was told I had to sort it out even though I told him there was know way I could get down to get the kick board off so it cost me 24 pounds to get the pest control man out, the worst bit is the quartz, that has been put on wonky, we paid 2600 for a tiny bit of quartz that is more expensive than diamonds, the manager came out and looked at it and is trying to fob us off said “we” can get someone to put a wonky shelf to cover the wonky quartz, he said he would get it all corrected in January and give us the left over quartz that we should have received, what he said had been thrown out, however 7 months on and we are still waiting, my dad is 85 years old and he paid his life’s savings for this kitchen to make life easier for me as I am chronically ill and this kitchen to me is worse than the one I had, my dad has said that we should get it taken out and get a refund, I like to know how to make a complaint to trading standards

Tracy

a year ago

Bought a kitchen to install for a…

Bought a kitchen to install for a customer from Howdens peterlee . What can I say ? Brilliant team , brilliant product at an even better price

gordon rooney

a year ago

I had a kitchen installed by howdens…

I had a kitchen installed by Howdens Peterlee three months ago and we still can't use it, my dad is 85 and I am disabled, we paid 12000 for something we cannot use, Alan smith came out to see what was wrong with the kitchen three weeks ago and we still haven't heard anything back, I have emailed him but its been radio silence, still no refund for quartz that we didn't receive, the hob is broken, the tap is broke, the extractor fan not installed properly, I read the hob manual and there is supposed to be a shelf under the hob to stop scalding and electrocution and that is missing, the quartz is installed wrong, holes in the walls, chips in unit, drawers not opening and shutting, we got a new kitchen to make our lives easier and we have been robbed by Howdens a big company, I have been left with a kitchen worse than I had it before, how can they treat their customers like that, I feel so bad that its affected my health so bad

Tracy

a year ago

Always friendly service here top place…

Always friendly service here top place great products

Mr Carl Pattinson

a year ago

Excellent products

Excellent products, excellent prices, excellent advice and excellent service.

GWEN ROBINSON