Howdens - Penge

29 days ago

Howdens Penge

Howdens was completely dismissive of my complaint about the substandard quality of a work top and the appallingly aggressive staff at the Penge branch I was basically dismissed on the basis they have received no complaints about the product and any issues with staff would be dealt with internally. Looking at the number of one star reviews online . Clearly I am not alone. It was a shocking experience and it was made worse by the fact that it seems to be the case that as the ultimate consumer they clearly have difficulty accepting any responsibility for actions or their products that they conveniently only say they sell to trade. Very poor show. Shame on you!

Carol Smith

29 days ago

Where do I even start…

Where do I even start…? Paul at Howdens Penge has been an absolute Godsend. Incredibly knowledgeable, friendly, calm, reassuring, unflappable. He made the whole thing feel effortless and was completely calm and upbeat throughout. We are renovating the whole house and there’s an awful lot going on, but the kitchen has been one of the smoothest areas, largely down to how Paul made me feel nothing would ever be an issue. I had to make quite a few changes and I wish I could have been an easier customer, but it’s my first kitchen refit and you don’t know what you don’t know! You can rest assured you are safe hands with Paul at Howdens Penge. Thank you Paul!

Kate H

2 months ago

Howdens in Penge gave us TERRIBLE …

Howdens in Penge gave us TERRIBLE follow up service when we bought our kitchen 3 years ago. This went on until about ten months ago. We were told different things by different managers. I finally have time to write this review. Steer clear of their ovens! And the cabinets are cheap looking.

P Hadley

5 months ago

Very good service

Very good service

Rafal Zakowski

5 months ago

Howdens in Penge - amazing customer service

Jim at Howdens in Penge designed my kitchen for me 5 years ago- working in close collaboration with my builder and did an amazing job. 5 years later he continues to respond to follow up requests (the latest sourcing replacement cartridges for my taps). Amazing service and I would continue to recommend Jim and Howdens.

Jenny

5 months ago

Working with Penge Howdens have been a…

Working with Penge Howdens have been a pleasure and look forward to doing many more kitchens

raymon thatcher

6 months ago

Great counter service efficient…

Great counter service efficient knowledgeable

Paul Samuda

7 months ago

Quality products and excellent, helpful service

Excellent range of products, everything thing you need for the job, friendly experienced staff who are very helpful and knowledgeable,

Robert Bartlett

11 months ago

Very good service

I’m happy with costumer service especially Steven professional and providing information for each item and answering all the questions professionally Very helpful with Penge branch

Ervis

a year ago

Good

Good service and a great coffee

David Webb

a year ago

Very easy to speak to and great…

Very easy to speak to and great knowledge - Bedrooms now a big plus to be able to purchase from our local branch too.

Mr Hawkins

a year ago

Very good service

Very good service

Rafal Zakowski

a year ago

Great After-sales Service

I have to compliment all the staff at the Penge branch of Howdens for all of their help, advice, and generally putting up with me ringing them three times everyday because we had another little problem that we needed them to solve! I should give a special mention to Jim for sticking with me through about six different design iterations, and for always being willing to go the extra mile as we had to make alterations to the original design to get everything to fit. All in all, I'd have no hesitations going back to Howdens for my next kitchen - although hopefully not for a while!

J Hoskisson

a year ago

Hanaa at Penge Howdens is a breath of fresh air

Hanaa from the Penge branch was a complete pleasure, very professional, great knowledge of Howdens range and more importantly advised on things i hadn't even thought about in my space. She was honest about the different range levels and no overselling. She will go away and do me a couple of designs before i get the price from the builder but i felt that she has a great eye for detail, kitchens and interiors. An asset to any company.

Indiana Wolfington

a year ago

Easily done and all in stock

Easily done and all in stock

phillip Matthews