Howdens - Paisley

8 days ago

The staff are excellent

The staff are excellent. Kitchens are well made and easier to fit. Planning is also excellent.

PM JOINERY

19 days ago

Friendly helpful staff.

Friendly helpful staff. Nothing was too much trouble for him.

Douglas Campbell

a month ago

Refund problem

Spent £18K on a kitchen, 2 sets of wardrobes, internal doors and 40m² LVT flooring. Quality of goods very good, no problems with that at all. Some goods were returned over time of installation. The problem is with the final settlement of £926 refund due to me after making the last of the returns. Depot advised the trade account is a cash account and for returns they make credits to the trade account and then agree with the trade account holder to refund the money to me. However they cannot refund the money as the trade account doesn't have enough credit in it. Had that been explained to me I would have ensured I was refunded money per return instead of waiting until the final return. Howdens did nothing to manage this with the trade account owner and ensure I got money refunded for credits applied. The trade account owner has apparently been able to use these credits to buy other goods that were nothing to do with me. The trade account owner claims not to have been informed by Howdens that credits were made for refunds to me. I've requested a full refund repeatedly via the depot assistant manager, repeatedly tried to contact the depot manager and been referred back to same assistant manager. I've tried the complaints team who gave me the email address of Howdens credit manager who has not replied. I've been offered a refund of the amount of credit in the trade account which is less than half the amount due and told it's between me and the trade account owner to get the outstanding amount back into the trade account. Howdens taking no responsibility for management of the trade account with the account owner and leaving me out of pocket indefinitely. What a diabolical way to treat the paying customer.

Colin Urquhart

5 months ago

Very helpful I manage to get a good…

Very helpful I manage to get a good deal for all my doors/facing and skirting.

SIONE HALAFIHI

6 months ago

Great stuff no problems

Great stuff

PM RENOVATION

6 months ago

Always friendly staff

Always friendly staff, great with trade customer service.

Dalgleish joiners

8 months ago

Good service from Howden

Good service from Howden

HR & S PROPERTIES LTD

9 months ago

Outstanding service

We had a list of kitchen companies to go and see as we were shopping around. After meeting with David Laird in the paisley branch we did not want to deal with anyone else. David was easy to talk to and could see what our rambled vision would look like even though our descriptions weren't exactly easy to figure out. From our first meeting when David came out to measure up we knew it would be easy dealing with him. He was friendly, professional and god does he put in the hours for your design. Howdens were by far best value for money too, we didn't have to comprise on anything which with other companies we would have. The design David done was absolutely stunning and he took the time to explain or alter anything we wanted. Would 100% recommend howdens but would 1000% recommend David Laird. Absolute diamond of a guy.

Lynn McCarroll

a year ago

The team at paisley all work well…

The team at paisley all work well together and nothing is a problem. So simple

Graham H Stevenson

a year ago

Great service from start to finish by…

Great service from start to finish by Paul & John. Our doors are fab, thank you 👌👌

Brian Cunningham

a year ago

Do not buy Lamona appliances

No problem with Howdens but the Lamona electrical appliances they recommend are substandard rubbish. My integrated Fridge freezer lasted only 3.5 years before breaking down. Now out of warranty, (believed it had a 5 year warranty only to find out it was 3) was offered the number of their repair team but no way I'll be throwing money away on substandard equipment. I'll need to pay for a new one now.

Robert Paton

a year ago

Always polite and helpful

Always polite and helpful

INSTALL FURNITURE LTD

a year ago

Good plans

Good plans. Delivered on time quality build

Ken Brown

2 years ago

All very good

All very good, very helpful from start to finish, thank you.

John Anderson

2 years ago

The Staff make a great team so easy to…

The Staff make a great team so easy to order materials and alway have va solution Thanks

Graham H Stevenson