Howdens - Kidderminster

13 days ago

Great as always -Elite

Always on hand to assist

Shaun Sullivan

17 days ago

Fabulous experience- Kurt was very helpful

Fabulous experience- Kurt was very helpful and patient when we purchased bedroom furniture recently . We had to return several times to make changes, but nothing was ever a problem. Very pleased with everything. Thanks so much

HH

17 days ago

Excellent customer support and designing

We were guided through the process of designing and purchasing fitted wardrobes for our bedroom by Kurtis Dearn who was excellent throughout and understood exactly what we needed. Couldn’t be happier. Thanks!

Caleb Reid

22 days ago

FIRST TIME DEALING

Recently applied for trade account and it was opened with minimum of fuss due to assistance of Dave. He was very help and efficient in providing quote and advising when goods were ready to collect. I highly recommend this branch.

Mr Andrew Allen

22 days ago

Ellie was friendly

Ellie was friendly, professional and supportive when we were enquiring and designing our new kitchen. She answered our questions and was very knowledgeable. She made the experience positive and we are very thankful.

Anonymous

28 days ago

Great service from Ellie at Kidderminster Depot

Recently had a kitchen designed at Kidderminster Branch with Ellie. We were really pleased with the design and all of the advice and technical information supplied to us by Ellie. The kitchen was a paint to order colour but was still delivered really quickly. We ended up buying our flooring at the same time as we were so pleased. I ll be back in touch with the depot shortly to help me design my utility / mud room.

Katie Saunders

28 days ago

Kitchen Renovation

We had a really good experience with Howdens Kidderminster which was recommended to us by a friend for a kitchen renovation. Massive shout out to Kurt, can't thank him enough for the design and thought process he had come up with to fully utilise the available space we have it's way better than we imagined. The experience from the initial measuring of the kitchen and visiting the branch to go through the design was such a smooth process. Thanks again Kurt.

James

29 days ago

Having dealt with Howdens since day one…

Having dealt with Howdens since day one I cannot fault the service provided by Vicki and the team - our clients have repeatedly returned to them over the years and continue to do so. Any issues are always dealt with immediately and efficiently.

D J Cullen

29 days ago

Great team at Howdens Kidderminster

Great team at Howdens Kidderminster, excellent products and customer service is spot on, Josh and Warren have been so helpful when ever we have had product queries

Jemma Lloyd

29 days ago

Josh Summers from Howdens what a legend…

Josh Summers from Howdens at Kidderminster......what a legend we have never renovated a house before ............. this whole house renovation was made so easy with Josh Summers recommendations and expertise and advice on designing our kitchen, within budget too 💪 top spec kitchen with every detail considered 👌 the pantry is now the centre of discussion at all our swareys

Georgina Harrison

a month ago

5 ⭐️ Team!

Cannot recommend Josh and the Howdens Kidderminster team enough! From the preconception ideas we had, to putting them into our own design and then through to installation - the process was daunting, but the team put us at ease and ensured we were fully involved and informed every step of the way. Thank you Howdens, we love our dream kitchen!

Richard Wilson

a month ago

Our experience at the Kidderminster…

Our experience at the Kidderminster depot was fantastic. Kurt was great and took us through every detail for our kitchen leaving no stone unturned. We’re so happy with the kitchen we wouldn’t recommend going anywhere else! Once again thank you Kurt and the team at Kidderminster.

George Cooke

2 months ago

Poor manufacturing and quality control pent a lot of money on doors and…

Spent a lot of money on doors and ironmongery, found lead time on doors shocking to run a installation around working window available, 2 door G16 found to have Brad's punched the face of FD30 ply flush finish from hard wood beading ,do have photo evidence and will be taking this further

simon wilkes

2 months ago

Poor quality and terrible customer service

We had a kitchen supplied by Howdens back in 2021 and we used a very good fitter that we’d used many times before. All seemed fine until 3 months down the line, so here is the list of faulty products: 1. Ceramic hob developed marks on all the rings but on the underside of the glass. This was replaced by Howdens and recognised as faulty. 2. End panel started to blow out and all the laminate lifted. Howdens admitted faulty product and replaced it 3. Kitchen worktops started to blow at the joins. Howdens investigated and admitted they were faulty and so supplied replacement but wouldn’t cover the cost of my fitter replacing the tops. Luckily my fitter understands good customer service so he replaced it FOC. 4. Another end panel blown out but this time Howdens said it had been fitted upside down and so the product wasn’t at fault. So my fitter removed the panel to check, and as we thought it had been fitted correctly. Contacted Howdens but they didn’t care and told me to contact head office. Which I did and they promised a call back within 48 hours. That was 2 years ago and I’m still waiting for the call. 5. Replacement worktop has now blown again March 2025, so I contacted Howdens who said it was a faulty join and not the worktop. When challenged to ask why the change of opinion as previously they admitted product was faulty.? They just said, take it up with head office. I did request for someone to come out to look at the issue, bearing in mind we leave 5 minutes from the branch. They refused to send someone, so here we are again, waiting for head office to call us back. Avoid Howdens kitchens at all cost…. Shocking quality and despite the warranty on tops and units etc, the Kidderminster branch do not care and will not support you. I’m fairly sure they also know that head office will also ignore any complaints.

SBN

4 months ago

The best Howdens branch

Always helpful and professional. Friendly staff and great products

Ryan Clarke