Howdens - Hereford

a month ago

Robbers

Love Howdens, love the folk at my Hereford branch, very helpful, but you are continually let down by the damaged goods and the opaque and often frankly ridiculous pricing. You assume as a trade supplier the pricing will be somewhere around market average but they continually screw you on the small stuff that all adds up. I recently purchased 2 solid oak doors, £240 of each, about the right price, but then the hinges were 2 x 3 x £7 each = £42 more than double what I could get from the exact same on Amazon for £21. Same with their soft close Blumm cabinet hinges, twice the price at Howdens. Now Howdens sell a lot of Blumm hinges so should be able to offer their trade customers super pricing, instead they sc*w you. It all adds up to a feeling you are not really valued.

James Wilson

2 months ago

Design was completely wrongly measured

Design was completely wrongly measured When asked to visit and review they declined I had to alter parts that would not fit for other sizes but was still charged for wrong sizes and refused a refund This is only one branch. My local branch in Brecon is great

david bates

3 months ago

A+++ service

A+++ service

Phil Green

3 months ago

Always helpful

Always helpful - brill place - had loads of kitchens etc from them never a prob - if there is they soon sort it. Shame other places/suppliers get it so wrong.

LYN RUSHGROVE

3 months ago

Kitchen flooring

Really good service

MRNICHOLASHAINES

4 months ago

I went in to buy 2 tubes of bonding and…

I went in to buy 2 tubes of bonding and there was 1 person serving, who was dealing with a customer who was not a howdens account holder. There were other people in the office who could see I was waiting but not one person came to serve me. I waited for over 15 minutes to be served which I thought was not acceptable and other people were waiting behind me. For a person in the trade who's time is limited I think it's not right for this wait when someone could of served me

Nigel Taylor

4 months ago

The staff are very helpful and…

The staff are very helpful and knowledgeable, any ordered materials are on time and I am informed of the arrival of them

PAUL BUNCLARK

4 months ago

Happy customer

The team at Howdens Hereford is knowledgeable, friendly, and helpful. Jade, our main contact, is excellent. We’ve been very happy with everything we’ve purchased so far.

Anna M

4 months ago

Good service

Salesman was very helpful and checked stock of other items for me.

M Hunter

5 months ago

helpful polite and friendly

helpful polite and friendly

Roof-Craft

5 months ago

They do what they do always

They do what they do always

Tony Griffiths

6 months ago

Very helpful and great service

Very helpful and great service

J Mitchell

6 months ago

Sum up

Helpful & friendly

Mrs Hughes

7 months ago

Great staff always happy to help

Great staff always happy to help

Robbie Davies

11 months ago

Good service as always everything I…

Good service as always everything I needed in stock.

Mr Stephen Smith