Latest Trustpilot reviews for Edinburgh Newbridge
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18 days ago
I recently had a custom kitchen…
I recently had a custom kitchen designed and supplied by Howdens Newbridge, and I couldn’t be happier with the entire experience. From the initial consultation to the final delivery, the team went above and beyond to ensure everything met my needs. What stood out the most was how well they listened to my ideas and turned them into a practical, stylish kitchen design. They offered great advice without being pushy and tailored everything to suit my space and lifestyle. The result is a kitchen that feels completely “me” — functional, modern, and beautifully finished. Pricing was very reasonable, especially considering the quality of the products and the level of personal service I received. It was important to me to stick to a budget, and they worked with me to find the best options without compromising on style or durability. Customer service was fantastic throughout. The staff were friendly, knowledgeable, and always happy to help with any questions or changes along the way. Communication was clear and timely, making the whole process smooth and stress-free. If you're looking for a high-quality, affordable kitchen with outstanding service, I highly recommend Howdens Newbridge.
Jen
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29 days ago
Great prices
Great prices, excellent customer service. Ordered my washing machine early in the week and it was delivered in under 48hrs. Erin was superb, efficient and very professional. The delivery driver was warm and kind. I would definitely recommend. Thank you.
Kerry Gallagher
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29 days ago
First class service
First class service, very knowledgeable service with a smile and go the extra mile for customers.
Jack
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29 days ago
Helpful staff and good own brand…
Helpful staff and good own brand products, best silicone we’ve worked with.
Jordyn Somerville
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29 days ago
Customer service was outstanding
Customer service was outstanding, competitive prices, blew my quote out the water against another provider so got the cheapest price for the exact same thing. Why pay more when you don’t have to? Great quality products. I would highly recommend and wouldn’t go anywhere else. Well done Howden’s newbridge.
Lauren
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a month ago
Whilst I got the products I intended….
Whilst I got the products I intended, Howdens “we won’t be beaten on price” slogan isn’t true as the sales man said they can’t go any cheaper. Loads of staff working waiting for an influx of customers but unless the atmosphere and prices in store change then I doubt this will come.
David
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2 months ago
Horrific and harassing experience
Horrific and harassing experience. It would appear that the accounts section and the branches are not working in tandem. After three attempts to sort out and pay what was owed on our account at the branch the finance section kept sending me emails demanding payment and threatening legal action. This continued for 5 months and no apology has been forthcoming from the finance section.
robert stokes
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9 months ago
Staff at newbridge howdens are always…
Staff at Newbridge Howden's are always happy and eager to help in anyway they can. On this occasion the knowledgeable staff- Davie & Erin were Attentive, provided speedy service and yet again on hand to offer some invaluable advice. Davie & Erin never fail to excel in delivering second to none customer service. Great staff and products make Howdens at Newbridge my go to shop. Well done team 👍
David
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a year ago
efficient friendly staff
efficient friendly staff able to expedite requirements as required.
Ron Spalding Electrical services.
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a year ago
The staff are so helpful
The staff are so helpful
Malcolm Lindsay
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2 years ago
Helpful staff.
Helpful staff.
Chris Blyth
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2 years ago
The Team at Newbridge are super polite…
The Team at Newbridge are super polite and very helpful! Would highly reccomend!!
WANDERERS KNEADED LIMITED
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2 years ago
Price different from rooster flyer
Price different from rooster flyer Not good
Chris Reilly
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2 years ago
Ordered doors
Ordered doors, my account was frozen due to non usage a few days later. I have been charged an extra £90 and I’m not getting a response when I try to email anyone.
Steven K
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2 years ago
Good range of products reasonably…
Good range of products reasonably priced always happy to help
DB ROOFING & PROPERTY MAINTENA