Latest Trustpilot reviews for Charlton
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a month ago
you was amazing,and still the best for…
you was amazing,and still the best for me
Dimitar Zarev
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a month ago
Very good customer service
Very good customer service
Edulfer De Jesus
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a month ago
We worked with Nassy and the Howdens…
We worked with Nassy and the Howdens team at Charlton. It was a really great service, they helped us with everything we needed. Thank you so much!!
Felicity Clarke
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a month ago
Excellent service
Excellent service by Nassy. Brand that we can trust. Always helping me whenever I needed ...
bimal sapkota
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2 months ago
Good service and good product
Good service and good product
Sangita Bhattarai Tripathi
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3 months ago
Great customer service & After sales service
I need to call out what great customer service & after sales service, I received from Howden's, Charlton, London SE7. We needed to replace an Alvo chrome, pull out tap which we bought last year, this was due to the neck of the tap "popping" out of it's housing. As it was within the Howden's guarantee, I called the branch explained the situation and as advised, sent photo's of proof of purchase & the tap. Next day I received an email from Steve Westgate, branch manager asking me to call him & discuss. Although he hadn't encountered a similar issue before, he didn't doubt I was being genuine. He offered to supply a new neck with relevant parts and when this was delayed, advised me that rather than wait and leave us without a working kitchen tap, he would supply a new replacement tap! This was absolutely excellent customer service from start to finish. I would have no doubt in purchasing from this branch again and would highly recommend them to local traders and customers.
Steve Stahlmann
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3 months ago
great work thanks
great work thanks
VITO MARINO
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3 months ago
Their services are good
The person I spoke to was good
Mr Richard musana
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3 months ago
Brilliant Georgia at Howdens Charlton
Georgia at Howdens Charlton was amazing throughout. My builders were not but Georgia really helped me when managing the issues we had with them. I would recommend her to anyone who wants a new kitchen designing. She was fab to work with. Thanks Georgia! Lauren (SE10)
Lauren Dowey
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3 months ago
Georgia and her Team of legends…
I’ve worked with Georgia and the team for over 3 years now. Howdens Charlton are a different breed… I send ALL my clients to them and have never had bad feedback or experiences. As a builder, when the kitchens going in and you need to alter something or add something; I can get parts within the hour from Howdens Charlton; that’s a service no other kitchen supplier can provide… fact, Boom.
Dave Russell
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3 months ago
Fantastic experience - highly recommend.
We worked with Georgia from the Charlton branch and had a fantastic experience throughout. From designing and thinking through layout - through to organising temporary storage and liaising with builder during installation - this was a highly personalised service and made the process far easier than we expected. Could not recommend high enough. We went through a couple of design and cost comparison reviews elsewhere and Howdens had by far the best overall product and service.
jack drew
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3 months ago
Good experience and kitchen. Kitting needs some work though.
Georgia was really helpful both with the initial design and the sorting out of a few issues after. On the kitchen itself, we did have a few issues with surplus/missing items which i think you need to sort out as it must be costing you a fortune. Overall, I'm very happy with the kitchen and the service. It just could have been smoother if the kitting was more accurate.
Greg Britton
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4 months ago
Magnet vs Howdens - Chalk and Cheese
I've recently bought kitchens from both Howdens and Magnet and the experience was chalk and cheese. An absolute nightmare with Magnet was followed by a thoroughly professional customer service experience. Georgia from the Charlton branch in particular deserves a lot of credit - she went the extra mile at every opportunity and worked really hard to ensure everything went smoothly.
Richard Hunt
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4 months ago
Great service -John Blaney
Looked after my customers well. Good product. Would recommend John at Charlton and his team Highly. Very knowledgeable and efficient turnaround.
Danny Legg
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5 months ago
Very friendly staff and very quick…
Very friendly staff and very quick services.
GNM DESIGN & BUILD LIMITED