Howdens - Cannock

today

I’m nearing the end of a full kitchen…

I’m nearing the end of a full kitchen fit as part of a long-running house renovation, and I honestly can’t fault the service I’ve received from Howdens, especially from Scott. From the very start, he’s been professional, helpful, and incredibly patient, particularly as I’ve dragged this project out over time. Scott helped design the kitchen, taking the time to really listen to what I wanted (unlike a quote I previously received from another well-known kitchen company, where I felt completely unheard) In contrast, Scott took on board every detail, including my budget, and offered honest, professional advice to make sure the final design was both practical and exactly what I had in mind whilst still maintaining quality. When an item was missing, he even went out of his way to deliver it himself to make sure I had it on time. His communication has been excellent throughout, quick to respond and always happy to help with any questions or changes along the way. Also, a shoutout to Gary, who is such a lovely and friendly guy!

Sam

10 days ago

Howdens Cannock

Arranged an appointment with Kelly from Howdens at Cannock to come and measure our kitchen and advise us of the options we had. Within a few days we were sent several CGI images of what the kitchen should look like and a costing. Upon agreeing the price delivery was on time and efficient. We are very pleased with the result after installation.

Knobby Dave

22 days ago

Kitchen Order

Sarah was fabulous from start to finish. So helpful and accommodating.

Dianne Rigarlsford

22 days ago

We popped in on a trade day free food…

We popped in on a trade day free food and drinks available ordered new flooring and kitchen cupboards collected a few days later nothing missing Happy with everything

STEPHEN ATHERSMITH

25 days ago

Used Howdens cannock to supply a new…

Used Howdens cannock to supply a new kitchen and internal doors. Designers where out the next day, made my dream kitchen come to life! The whole kitchen was supplied a week later and dropped off by some top guys. Looks amazing, can't fault the quality and value of howdens!

David Wiggin

27 days ago

Howdens Cannock Fabulous!

I’ve used Howdens in Cannock multiple times over the years. I can say I have never had a bad experience! Tom and the rest of the staff go above and beyond to ensure all the materials I need are available. The service provided is invaluable and I refuse to shop anywhere else ! The quality of the materials I use are always top notch. Big thank you to all involved at Howdens Cannock for the work they put in to make my life easier !

Consumer

28 days ago

No customer service Howdens

Howdens customer service is non existent. We have a chipped stainless sink which they state I must of done the damage. New kitchen fitted in December. Reported it in January. Given new sink, by a member of staff and contacted fitter, who sent me a very upsetting message advising I had no right going to Howdens. He came weeks later to cover a hole he had left in the kitchen and charged me for the work. 4 weeks later been back to Howdens. The person who gave me the sink would not even come out of the warehouse to speak to me. Another man insisted I had caused the damage and no way were they liable. I kept asking for the name of the manufacturer but he refused to tell me. I started buying my first home in 1978 and have never managed to damage a stainless steel sink. I have had 2 kitchen fitters visit my home this week, to get a quote to change sink and on both occasions advised the sink chip is a fault during manufacture. No one from Howdens has seen the damaged sink. I will not be returning to Howdens just going to pay for a refit myself. Not happy and wouldn't recommend Howdens to anyone or the fitter I had. I have shared my experience with Howdens and the fitter to many people and will continue to do so. Update. In response to my review Howdens requested my details so it could be passed to relevant dept. and I would be contacted. Details sent 17 April, still waiting for response.

susan

28 days ago

Great service

Great service

Mr Purchase

a month ago

Great service from Thorne branch and…

Great service from Thorne branch and Cannock branch

gary scoffham

a month ago

Still over charging the customer when…

Still over charging the customer when things are on offer please check your invoices as they won't tell you ?

Stephen Gary Shaw

a month ago

Quick easy transaction

Quick easy transaction, booked on line and ready to go when I got there to collect.

Rob Devey

2 months ago

Excellent service as usual

Excellent service as usual

PDC CONSULTANCY LTD

3 months ago

If only all Companies were this professional

Whilst I appreciate all reviews are subjective I have to say the Cannock Branch of Howdens was a pleasure to work with, the customer service received from the Branch Manager and his exceptionally well informed team was outstanding, and the product was of a very high standard, I was so pleased with the knowledge and support I received from the team they went above and beyond to help. An exemplary demonstration of a customer oriented Business Model!

kmw246

4 months ago

We absolutely love our new kitchen

We absolutely love our new kitchen, Emily came out and did the planning and our fitter was great. From start to finish very smooth process.

Mrs Johnson

4 months ago

Great deals

Great communication. Great deals. Helpful staff.

JOSEPH BESFORD