Howdens - Blandford Forum

27 days ago

Very Poor customer service

We purchased a kitchen from Howden’s before Christmas and immediately encountered issues with the dishwasher, including leaks, excess steam, and poor cleaning performance. Researching the model confirmed these were common problems. When I raised my concerns, a team member dismissed them, claiming it was the UK’s best-selling dishwasher and that issues were to be expected. That response was completely unacceptable—I did not pay for a faulty product. The bigger issue, however, is Howden’s Blandford’s appalling lack of communication. Despite chasing them since just after Christmas, their responses have been slow and unhelpful. I’ve had to follow up repeatedly, yet they keep telling me they “thought it was sorted,” exposing clear internal miscommunication and a disregard for customer service. Howden’s customer service is shockingly poor and unworthy of a company with a Royal Warrant. They do not deserve that accolade. I would not recommend Howden’s to anyone—what was once a reputable company has clearly gone downhill. If you’re looking for a kitchen, go elsewhere.

J Up

a month ago

Repeat customer

Went in, acknowledged, purchased a fridge freezer. Was available, so took on the same day. They helped load the van. Great service. Thank you.

C&K

2 months ago

Helpful and courteous staff

Helpful and courteous staff, clients always pleased with product quality.

Peter WILLGRESS

3 months ago

Did good deal on finished doors ,great…

Did good deal on finished doors ,great doors

Barry Bright

3 months ago

Promotion on OB1

Promotion on OB1

GRAEME

3 months ago

Always friendly helpful staff at my…

Always friendly helpful staff at my blandford Dorset

NameSalisbury building and plant maintenance Ltd

4 months ago

Everyone at howdens Blandford are…

Everyone at howdens Blandford are really nice and friendly and very helpful, especially Matt the manager who always has time and patience for me 👍👏👏

Rob Odonnell

5 months ago

Consistently courteous and helpful…

Consistently courteous and helpful assistant and quality product at a sensible price. What’s not to like?

Peter WILLGRESS

6 months ago

Great team effort to deliver my latest…

Great team effort to deliver my latest kitchen project on time and at a fantastic price from planning to delivery in less than a week . Top team.

Colin Rowland

7 months ago

Quick order of 4 oak internal doors and…

Quick order of 4 oak internal doors and ball bearing hinges with friendly advice from Matt and Dave at Blandford. Thank you.

Chris

8 months ago

Howdens experience.

The service I received was prompt, polite and satisfactory.

SELECT PROPERTIES

11 months ago

Howdens at Blandford continues to…

Howdens at Blandford continues to provide the best service and products available I would highly recommend using them for all your business needs AAA+++

TOAD HALL CARPENTRY

11 months ago

Good local service from a national…

Good local service from a national supplier.

Christopher Mackay

a year ago

Value .

Value for money .

Colin Guy

a year ago

Always very helpful and obliging

Always very helpful and obliging. Quality kitchens at reasonable prices. Very happy.

Richard Foot